Why customers trust our products

We are proud of the customer service we provide and the positive feedback we receive. Here we have a selection of letters and comments from genuine customers of ours. Feel free to send us your comments about your experience at our Tile & Stone Gallery Showrooms.

On Saturday 20th August my wife and I purchased a quantity of tiles from your Sproughton Road Branch.  On previous occasions we have had to resort to extreme violence  to reach a compromise agreement.  Not a pleasant experience for the participants or onlookers.  However, on this occasion the decision and transaction went so smoothly that I am still a little bewildered.  This was entirely due to the unstinting effort that Carl made to guide us along.  Clearly he has a good knowledge of colour matches and tile qualities, but mainly due to his helpful manner the purchase  was a delightful experience.Please pass on our thanks.

Lawrie | Ipswich

We had not heard of your company or been to the Stanway shop before, but we were not disappointed. There was a good selection of tiles available and Tracey was very helpful indeed, making the whole process of trying to decide on tiles an enjoyable one.We would definitely recommend your company to our friends and family and will certainly be using your company for our next project.

Dawn | Colchester

Just thought I'd drop you a line to let you know how helpful Rod was with my underfloor heating project. I bought a Devi system from him and he was more than helpful and always willing to answer my questions over the 'phone during the installation. A very nice chap, always ready with a laugh and a joke, I couldn't have managed without him. I will definitely be coming back when I start my bathroom project.

Jon | Thetford

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