Online Orders Only
We aim to deliver orders within three to five working days.
|Free Samples (Cut)||Free|
|Packages under 20kg||£15|
|Packages 20kg and over||£30|
|Orders over £250||Free|
The above prices apply to UK Mainland addresses only (excluding some regions in Scotland including the Scottish Highlands & Islands). For any other UK locations please email firstname.lastname@example.org or call 01473 241800 to discuss delivery options available to you. UK mainland is defined as most parts of the island that comprises England, most of Scotland (excluding some areas in Scotland, Scottish Highlands & Islands) and Wales
Alternatively, we offer a collection service from any of our four branches in: Bury St Edmunds, Colchester, Ipswich and Norwich. Although usually available next day, please allow up to three working days for your order to be available for collection from your local branch.
Once you have placed your order a member of our team will contact you to confirm your order and to arrange a kerbside delivery date that is convenient for you. If you require an urgent delivery, please email email@example.com or call 01473 241800 and we will accommodate you as best as possible.
If you are not in when delivery is attempted on the agreed date and there is no safe location for the delivery to be left, then a redelivery charge of minimum £30, based on the original weight of the order, will need to be paid before we can attempt to redeliver.
For insurance and health and safety reasons delivery drivers cannot deliver goods into your property. Be ready to check your delivery against your order for any missing, damaged or wrong items. If you receive any broken tiles which cannot be used for cuts, please email firstname.lastname@example.org or call 01473 241800.
Tile & Stone Gallery endeavour to deliver your tiles as quickly as possible, but occasionally experience stock delays, which can sometimes extend the delivery timescale. Please email email@example.com or call 01473 241800 for further information and to check current stock levels.
Cut samples are available for most of our ranges and you can freely select up to four of these samples to be delivered. Samples will be delivered by Royal Mail, estimated delivery within three to five working days. We do not charge for delivery.
Full-sized samples of tiles larger than 10 x 10 cm can be purchased by simply adding a single tile to basket, however, these will not qualify for free delivery.
Please note, all cut samples are a general indication only of texture, colour and pattern and can be used as guidelines only.